Terms and Conditions

1. Website Operator and Scope

Terra Pulse operates terrapulse.com.sa to introduce its services in Saudi Arabia, publish informational content and receive enquiries and service requests.

These terms govern website use, its content and associated contact channels. Professional services and project execution are governed by the approved proposal or contract between Terra Pulse and the client.

2. Acceptable Use

You must use the website lawfully and respect the rights of Terra Pulse and others. If you contact us on behalf of an organization, you must be authorized to share its information and discuss its request.

• Do not submit misleading information or impersonate another person or organization.
• Do not attempt unauthorized access, disrupt the website or upload malicious files.
• Do not use contact forms for spam or unlawful content.
• Do not collect user information or reuse website content in breach of applicable rights or laws.

3. Published Information and Articles

The website provides general information about environmental, engineering and operational services and topics. Articles and general answers are not project-specific technical assessments or substitutes for site investigations and a review of requirements applicable at the time of implementation.

Regulatory requirements and technical references may change and vary by activity and competent authority. Verify the current requirements before making implementation decisions or submitting an official application.

4. Service Requests and Proposals

Submitting an enquiry, contact form, email or WhatsApp message does not by itself create a service contract, confirm acceptance of work or reserve resources.

The service scope, deliverables, schedule, fees, payment terms and responsibilities are established in an approved proposal or contract. Changes and additional work are subject to agreement under the relevant contractual documents.

For a contracted service, any conflict is resolved using the contractual order of precedence, subject to mandatory applicable law.

5. Permits, Approvals and Outcomes

Approval, permit and licensing decisions belong to the relevant regulatory authorities. Website content and technical support services do not guarantee an approval, permit, specific outcome or fixed authority processing time.

Schedules and outcomes depend on the agreed scope, data quality, site conditions, cooperation between the parties, review requirements and other relevant factors.

6. Submitted Information and Documents

You are responsible for the accuracy of submitted information and for having the right to share documents and data concerning a project, organization or another person.

Please do not send passwords, banking information, identity documents or sensitive personal data that an enquiry does not require. Contact us before sharing confidential documents or detailed project files so that suitable arrangements and a sharing channel can be established.

Sending a document does not transfer its ownership or authorize Terra Pulse to publish it or use it for promotion. Personal data is handled under our Privacy Policy, while specific confidentiality obligations are governed by any approved agreement between the parties.

7. Intellectual Property and Images

Website text, designs, logos and other materials are subject to the rights of Terra Pulse or their respective rights holders. You may view the content and quote limited extracts with attribution where permitted by applicable law.

Substantial copying, republication or commercial use of the brand requires the necessary permission unless otherwise permitted by law.

Some images may be illustrative or digitally generated. An image does not establish that Terra Pulse delivered a particular project or has a relationship with a depicted organization unless expressly stated.

8. External Links and Services

The website may link to official references, maps, messaging platforms and other external services. Those websites and services are governed by their own terms and privacy policies.

Including a link does not imply a partnership, endorsement or responsibility for all content provided by the external party.

9. Availability and Responsibility

We aim to provide accurate information and an accessible website, but errors, interruptions and maintenance may occur. You can report an issue using the contact details below.

Each party's responsibility is determined under applicable law and relevant contracts. These terms do not exclude liability that cannot lawfully be excluded or reduce rights protected by mandatory law.

10. Privacy and Changes to These Terms

Our Privacy Policy explains how personal data connected with the website and enquiries is handled. Browsing the website alone does not constitute consent to processing that requires separate consent.

We may update these terms and display the revision date. Changes apply to subsequent website use and do not retrospectively amend an existing contract without the necessary agreement or legal basis.

11. Applicable Law and Contact

These terms are governed by the applicable laws of the Kingdom of Saudi Arabia. Disputes are subject to the competent judicial authority unless a valid applicable agreement or mandatory law provides otherwise.